At parlay, your privacy is something we take seriously. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we may share it with, and what rights you have over your own data. Please read this page carefully before registering or using any service on parlay.plus.
Last updated: January 2025. Questions? Visit our FAQ page for quick answers.
When you register an account on parlay, we collect the personal details you submit through the registration form. This includes your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect any information you provide when contacting our support team, updating your account profile, or responding to any verification requests we send you.
This information is necessary for us to create and manage your account, verify that you meet the minimum age requirement of 21 years old, and process your deposits and withdrawals in Philippine pesos (PHP). Without this information, we are unable to provide you with a safe and compliant gaming experience on parlay.plus.
When you access parlay.plus from your mobile device or browser, we automatically collect certain technical data about your session. This includes your IP address, device type, operating system, browser version, pages visited, time spent on each page, and the links you click within the platform. This data helps us understand how Filipino players use the site and allows us to improve performance, fix technical issues, and optimise the mobile experience.
We may also use cookies and similar tracking technologies to remember your preferences, keep your session active, and deliver a smoother browsing experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function on your device.
To process deposits and withdrawals, parlay collects transaction-related information such as the payment method used, transaction amounts in PHP, transaction timestamps, and reference numbers. We do not store full card numbers or complete banking credentials on our servers. Payment processing is handled through secure, third-party payment providers who are bound by their own data protection obligations.
Transaction records are retained for a period required by applicable Philippine financial regulations and anti-money laundering laws. These records may be reviewed by our compliance team or shared with regulatory authorities if required by law. We take all reasonable steps to ensure that your financial data is handled securely at every stage of the transaction process.
We record data related to your gaming activity on the platform, including bets placed, games played, session durations, win and loss history, and any responsible gaming limits you have set. This data is used to operate the platform correctly, resolve disputes, detect unusual or potentially fraudulent activity, and support our responsible gaming obligations under Philippine regulations.
Gaming activity data also helps us personalise your experience on parlay — for example, by surfacing game categories you enjoy most or reminding you of active promotions relevant to your play style. This data is never sold to third parties and is used solely to improve your experience and maintain the integrity of the platform.
The primary reason we collect your personal data is to operate your parlay account and deliver the services you have signed up for. This includes processing your deposits and withdrawals in PHP, verifying your identity in line with Know Your Customer (KYC) requirements, providing access to sports betting, Live Casino, Slot Game, Fish Game, and VIP features, and communicating with you about your account status or any security alerts.
We also use your data to enforce our Terms and Conditions, investigate suspected fraud or abuse, and comply with our legal obligations under Philippine law. Where we are required to verify your identity before processing a withdrawal or activating a bonus, we will request supporting documents such as a government-issued ID. These documents are handled with strict confidentiality and stored securely.
From time to time, we may use your contact details to send you important service notifications, such as updates to this Privacy Policy, changes to our Terms and Conditions, or security alerts related to your account. These communications are not marketing messages and cannot be opted out of while your account remains active, as they are necessary for the safe operation of your account.
We use aggregated and anonymised data to analyse how players interact with parlay.plus, identify areas where the platform can be improved, and test new features before rolling them out to all users. This analysis helps us make the mobile experience faster, more intuitive, and better suited to the needs of Filipino players across different devices and network conditions.
Where analytics involve personal data, we apply appropriate safeguards to minimise the amount of identifiable information used. We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. If you have questions about how your data is used in analytics, you may contact our support team for more information.
parlay does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your information with carefully selected service providers who assist us in operating the platform — including payment processors, identity verification providers, fraud detection services, and cloud infrastructure providers. All such providers are contractually required to handle your data securely and only for the specific purposes we have authorised.
We may also disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. This includes disclosures required under anti-money laundering regulations, tax reporting obligations, or court orders. In such cases, we will only share the minimum amount of information necessary to comply with the legal requirement.
In the event that parlay undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity as part of that transaction. In such circumstances, we will notify affected users and ensure that the receiving entity is bound by privacy obligations at least equivalent to those described in this policy.
You have the right to request a copy of the personal data parlay holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with Philippine data protection law.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details directly through your account settings, or contact support for assistance with more complex corrections.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Please note that we may be required to retain certain records for legal or regulatory compliance reasons even after an erasure request is submitted.
Where we process your data based on legitimate interests, you have the right to object to that processing. We will review your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests or rights.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible. This right applies to data you have provided to us and which we process on the basis of your consent or a contract.
To exercise any of the rights listed above, please contact our support team using the details provided in the footer of this page. We may need to verify your identity before processing your request. We aim to respond to all valid requests within 30 days.
parlay retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Account information, transaction records, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include data encryption in transit and at rest, access controls limiting who within our organisation can view your data, regular security assessments, and secure data centre infrastructure. Despite these measures, no system is completely immune to risk, and we encourage you to use a strong, unique password for your parlay account and to keep your login credentials confidential at all times.
If you become aware of any unauthorised access to your account or suspect that your personal data has been compromised, please contact our support team immediately so that we can take prompt action to secure your account and investigate the incident. We are committed to notifying affected users and relevant authorities in the event of a data breach, in accordance with our obligations under Philippine data protection law.
parlay reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via their registered email address or through an in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of parlay.plus after any changes have been published constitutes your acceptance of the updated policy. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or reach out to our support team using the contact details in the footer below.
Now that you know how we protect your data, you can enjoy sports betting, Live Casino, Slot Game, Fish Game, and VIP rewards with full confidence — all from your mobile browser anywhere in the Philippines.